FAQ
Frequently Asked Questions
Check-in: From 3:00 PM
Check-out: By 12:00 PM
Airplane
Closest airports: Salzburg (approx. 1 hour drive to stieg'nhaus) or Munich (approx. 2 hours’ drive to stieg'nhaus).
Train
Nearest train stations: Bishopstone (approx. 20 minutes' drive to stieg'nhaus) or Saalfelden (approx. 50 minutes' drive to stieg'nhaus).
Shuttle
Private transfers available from the airport or train station.
Bus
From Bishopstone station: Line 590
From Saalfeld bus terminal: Lines 593 or 620
Car
From Munich via A8 & A10 | Distance: approx. 195km | Driving time: approx. 2.25 hrs.
From Salzburg via B159 and A10 | Distance: approx. 65km | Driving time: approx. 1.25 hrs.
From Vienna via A1, A10 and B164 | Distance: approx. 360km | Driving time: approx. 4 hrs.
Please note: A highway toll sticker is required for the Austrian highway!
To secure your reservation, a deposit of 30% of the total amount is required within 10 days of booking. The remaining balance, including any additional services, is payable upon departure.
Cancellation terms apply as per our general terms and conditions.
Special rates for children sharing a suite with parents:
0–6 years: Free of charge
7–12 years: €150 per child, per night, including Brunchery
13–17 years: €200 per child, per night, including Brunchery
Amenities available free of charge upon request: Baby monitors, Highchairs, Baby bathtubs, Bottle warmers, Children’s tableware, Toiletries, Socket covers
Our restaurant is open daily. Please inform us of any dietary needs or food intolerances before arrival.
Fitness room with premium equipment is available 24/7.
Yoga and personal training sessions are available upon request.
The Hochkönig Card is included during summer, offering free access to summer cable cars and various regional discounts.
Complimentary high-speed Wi-Fi is available throughout the stieg'nhaus.
Minibar is restocked daily with a selection of alcoholic and non-alcoholic beverages – free of charge.
Parking is located behind the hotel.
Drive up the road to the right of the building toward the church, then take the first left. An electric vehicle charging station is available upon request.
Accepted payment methods include cash, EC card, American Express, Visa, and Mastercard.
Dogs are warmly welcome at the stieg'nhaus. Rate: €65.00 per night per dog, including a dog bed, bowls, a welcome treat, and access to a dog washing station. Unfortunately, we cannot accommodate other pets.
The stieg'nhaus is a non-smoking hotel.
A lockable room in the basement is available for storing skis, snowboards, and boots in winter. The space also provides facilities for drying hiking, biking, or ski equipment.
Six exclusive suites are available, with two that can be combined into one spacious suite.
Season 2024/2025: €2.00 per person, per night (for guests aged 15 and older).
Enjoy massages and beauty treatments with exclusive products (by appointment).
The rooftop lounge includes a sauna and a whirlpool for private use.
